Refund Policy

At The Gallery Book, we are committed to providing high-quality digital learning content and an exceptional user experience. We offer a wide range of courses and downloadable products designed to help learners upskill effectively. However, we understand that certain situations may require a refund request. This Refund Policy outlines the conditions under which refunds may be considered.

1. Eligibility for Refunds

Refunds are available under the following conditions:

Refunds may only be issued if the course content has not been fully accessed or completed. Once a course or digital product has been extensively accessed or completed, it is considered fully utilized, and refunds will not be processed.

2. Non-Refundable Items

The following items are non-refundable:

Downloaded Products: Templates, themes, or plugins that have already been downloaded.
Promotional or Discounted Purchases: Courses bought under a special offer, sale, or promotional discount are not eligible for refunds unless specifically stated otherwise.

3. How to Request a Refund

To request a refund, please follow these steps:

Send an email to info@thegallerybook.online with your order details, including the course name and payment information.
Once your request is reviewed, you will be notified about the status of your refund.
If approved, the refund will be credited to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not completely satisfied with a course but do not qualify for a refund, we may offer a course substitution instead.
You can request to switch to another course of equal or lesser value within 7 days of your original purchase.

5. Changes to This Policy

We may update or modify this Refund Policy from time to time to reflect changes in our business practices or for legal compliance. Any updates will be posted on this page, and the Effective Date will be revised accordingly.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us at:

📧 Email: info@thegallerybook.online